FREQUENTLY ASKED QUESTIONS
We offer a wide variety of gemstones, including precious stones like rubies, sapphires, and emeralds, as well as semi-precious stones like citrine, garnet, and more.
Yes, we prioritize ethical sourcing and ensure that all our gemstones are obtained from responsible suppliers who adhere to fair trade practices and environmental sustainability.
To determine the authenticity of a gemstone, you can look for certifications from gemological laboratories, conduct a scratch test, or consult with a professional gemologist. We provide detailed certificates for all our gemstones, ensuring their quality and authenticity.
To maintain the beauty of your gemstones, we recommend cleaning them regularly with a soft cloth and mild soap solution. Avoid harsh chemicals and ultrasonic cleaners. Store them separately to prevent scratching.
Delivery times may vary based on your location and the nature of the order. Generally, orders are processed within 2-5 business days, and shipping typically takes 5-7 business days for domestic orders.