INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What types of gemstones do you offer?

We offer a wide variety of gemstones, including precious stones like rubies, sapphires, and emeralds, as well as semi-precious stones like citrine, garnet, and more.

Are your gemstones ethically sourced?

Yes, we prioritize ethical sourcing and ensure that all our gemstones are obtained from responsible suppliers who adhere to fair trade practices and environmental sustainability.

How can I tell if a gemstone is real?

To determine the authenticity of a gemstone, you can look for certifications from gemological laboratories, conduct a scratch test, or consult with a professional gemologist. We provide detailed certificates for all our gemstones, ensuring their quality and authenticity.

How should I care for my gemstones?

To maintain the beauty of your gemstones, we recommend cleaning them regularly with a soft cloth and mild soap solution. Avoid harsh chemicals and ultrasonic cleaners. Store them separately to prevent scratching.

How long will it take to receive my order?

Delivery times may vary based on your location and the nature of the order. Generally, orders are processed within 2-5 business days, and shipping typically takes 5-7 business days for domestic orders.

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